Returns & Exchanges

At Atlas Records, we want you to be completely satisfied with your purchase. If your vinyl or merchandise arrives damaged or doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your Atlas Records account and select the order you wish to return, or contact our support team with your order number to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully place the items in their original protective packaging, ensuring that vinyl records are secured to prevent warping or sleeve damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for reference.

4

Receive Refund or Exchange

Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing